Online ordering gives restaurants the opportunity to grow sales without increasing floor space or staff. Customers are more likely to place orders when it’s fast, convenient, and accessible on their phone or computer. With clear visuals, upsells, and easy customisation, online menus often result in higher average order values compared to phone orders. Restaurants can also take more orders simultaneously without tying up staff on phone calls. This boost in volume and efficiency helps businesses generate more revenue, especially during peak meal times. Online ordering is no longer optional—it’s a proven way to increase your daily takings and stay competitive.

Offering online ordering enhances the overall customer experience by giving people control over how and when they order. There’s no waiting on hold, no miscommunication, and no pressure to rush decisions. With user-friendly menus and easy reordering options, customers can browse, customise, and pay with ease. Orders are more accurate, and customers feel more satisfied, which leads to better reviews and more repeat business. In today’s digital age, convenience matters—customers expect to be able to order online. Providing that option shows your restaurant is modern, responsive, and focused on delivering excellent service every time, whether in-house or online.

Third-party delivery apps take significant commissions—often up to 35%—cutting into your profits with every order. With your own commission-free online ordering system, you keep 100% of each sale. You also gain full control over your branding, pricing, customer data, and promotions. This means you can run loyalty programs, gather customer feedback, and market directly to your audience without restrictions. Your online platform becomes an asset, not just a service. At WebDesigns.au, we help restaurants take back control, reduce costs with a low weekly fee, and grow sustainably by providing professional online ordering systems that put you—and your profit—first.